Terms and Conditions

Last updated: August 2, 2026

Welcome to Quorentra CRM.

These Terms and Conditions (“Terms”) govern your access to and use of the Quorentra CRM website, documentation, articles, tutorials, software-related resources, and any services made available through the Quorentra website.

By accessing or using the Quorentra website, you agree to these Terms. If you do not agree with these Terms, you should not use the website or related services.

1. About Quorentra CRM

Quorentra CRM (“Quorentra,” “we,” “us,” or “our”) is an open-source, AI-powered Customer Relationship Management project designed to support organizations in managing business information and processes such as:

Organizations
Users and memberships
Companies
Contacts
Leads
Opportunities
Sales pipelines
Activities
Tasks
Meetings
Communications
Documents
Workflows
Reporting and analytics
AI-assisted CRM functionality

The Quorentra website may also provide technical articles, tutorials, architectural documentation, source-code examples, development guidance, demonstrations, and other educational resources.

Features and functionality may change as the project develops.

2. Acceptance of These Terms

By accessing the Quorentra website or using resources made available through it, you confirm that you have read, understood, and agreed to these Terms.

If you use Quorentra on behalf of a company or other organization, you represent that you have the authority necessary to accept applicable terms on behalf of that organization.

3. Open-Source Software

Quorentra CRM is developed as an open-source software project.

The use, copying, modification, distribution, and redistribution of Quorentra source code are governed by the open-source license accompanying the applicable software repository or release.

Where these Terms and an applicable open-source software license conflict regarding the use of source code, the applicable open-source license governs that source code.

These Terms primarily govern the Quorentra website, documentation, content, services, and other resources that are not otherwise governed by a separate license.

You should review the applicable license before using Quorentra software in production or redistributing modified versions.

4. Website Content

The Quorentra website may contain:

Technical documentation
Software architecture descriptions
Development tutorials
Source-code examples
Configuration examples
API examples
Database designs
AI implementation guidance
Security recommendations
Deployment guidance
Product information
Educational articles

This content is provided primarily for informational and educational purposes.

Although reasonable efforts may be made to keep information accurate and useful, software technologies, dependencies, APIs, security recommendations, and third-party services change frequently.

We do not guarantee that every article, example, command, configuration, dependency version, or technical recommendation will remain current or appropriate for every environment.

5. Development and Technical Information

Technical examples provided through Quorentra should be evaluated before being used in production.

You are responsible for testing and validating:

Source code
Configuration
Database migrations
API implementations
Authentication mechanisms
Authorization rules
Security settings
Infrastructure configurations
AI integrations
Third-party integrations
Backup procedures
Deployment configurations

Development examples should not automatically be considered production-ready.

You remain responsible for determining whether any implementation is suitable for your requirements.

6. AI-Powered Features

Quorentra may include or document functionality powered by artificial intelligence.

AI functionality may include:

Conversational CRM assistance
Summarization
Information extraction
Semantic search
Retrieval-Augmented Generation (RAG)
Document analysis
Opportunity intelligence
Meeting intelligence
Recommendations
Suggested next actions
Workflow assistance
Automated content generation

AI-generated information may contain errors, omissions, outdated information, or inaccurate conclusions.

AI output should therefore not automatically be treated as authoritative.

Users remain responsible for reviewing and validating AI-generated information before relying on it or taking consequential actions.

7. No Professional Advice

Information generated by Quorentra or published on the Quorentra website does not constitute legal, financial, accounting, tax, medical, employment, regulatory, security, or other professional advice.

You should obtain appropriate professional advice where necessary.

8. User Responsibilities

You agree to use the Quorentra website and software responsibly and in accordance with applicable laws and regulations.

You are responsible for:

Your use of Quorentra
Information entered into your installation
User accounts and permissions
Security configuration
Authentication configuration
Infrastructure security
Backups
Data retention
Privacy compliance
Regulatory compliance
Third-party integrations
AI-provider configuration
Monitoring and maintenance
Software updates

You are also responsible for ensuring that you have the necessary rights and lawful basis to process information stored within your Quorentra installation.

9. Prohibited Use

You may not use the Quorentra website or related services in a manner that:

Violates applicable law
Infringes intellectual-property rights
Violates privacy or data-protection rights
Attempts unauthorized access to systems or information
Circumvents security controls
Distributes malware or malicious code
Intentionally disrupts services or infrastructure
Uses automated systems in a manner that materially interferes with website operation
Misrepresents affiliation with Quorentra
Uses Quorentra resources for fraudulent purposes

These restrictions do not limit rights expressly granted by an applicable open-source license.

10. Accounts and Authentication

If Quorentra provides hosted accounts or other authenticated services, you are responsible for maintaining the confidentiality of your credentials.

You are responsible for activities performed through your account unless applicable law provides otherwise.

You should use strong passwords and appropriate security controls.

If you believe your account or credentials have been compromised, you should report the issue promptly.

11. Multi-Tenant Environments

Quorentra is designed to support multi-tenant CRM environments.

A deployment may use mechanisms such as:

Organization identifiers
Tenant context
Role-Based Access Control
Permission enforcement
Query filtering
Database policies
PostgreSQL Row-Level Security
Audit logging

These mechanisms are intended to support secure tenant separation, but their effectiveness depends on correct implementation, deployment, configuration, testing, and operation.

Operators of Quorentra installations remain responsible for validating tenant isolation before processing production information.

12. Security

Security is an important design objective of Quorentra, but no software system can guarantee complete security.

Organizations deploying Quorentra are responsible for implementing appropriate security measures, including where applicable:

HTTPS
Secure authentication
Access controls
Secrets management
Database security
Network security
Encryption
Monitoring
Logging
Vulnerability management
Software updates
Backups
Disaster recovery
Incident response

You should conduct appropriate security testing before deploying Quorentra in a production environment.

13. Third-Party Services

Quorentra may integrate with or provide information about third-party services, potentially including:

AI providers
Cloud providers
Email platforms
Microsoft 365
Google Workspace
Slack
Microsoft Teams
Authentication providers
Payment services
Analytics platforms
Storage providers
Development platforms

Third-party products and services are governed by their respective terms, licenses, privacy policies, and service agreements.

We do not control third-party services and are not responsible for their availability, performance, security, pricing, policies, or functionality.

14. External Links

The Quorentra website may contain links to external websites, repositories, documentation, products, and services.

External links are provided for convenience or reference.

Their inclusion does not necessarily constitute endorsement.

We are not responsible for external websites, their content, availability, security, or privacy practices.

15. Self-Hosted Installations

Organizations may operate their own Quorentra installations.

Unless expressly agreed otherwise, independently operated installations are not managed or controlled by the Quorentra project.

Operators of self-hosted installations are responsible for their own:

Hosting
Infrastructure
Configuration
Security
User management
Data processing
Privacy notices
Backups
Disaster recovery
Regulatory compliance
Software maintenance
Third-party integrations

Quorentra is not responsible for the operation of independently managed deployments.

16. Intellectual Property

Except for content or software governed by separate licenses, the Quorentra name, website content, documentation, visual identity, logos, graphics, and other materials may be protected by intellectual-property laws.

Nothing in these Terms transfers ownership of Quorentra intellectual property to you.

Rights relating to open-source software remain governed by the applicable open-source license.

Third-party trademarks and product names remain the property of their respective owners.

17. Contributions

If Quorentra accepts community contributions, those contributions may be subject to repository contribution guidelines, an open-source license, or another applicable contribution agreement.

By submitting a contribution, you represent that you have the necessary rights to provide it under the applicable terms.

Do not submit proprietary or confidential information that you do not have permission to disclose.

18. Availability

We may modify, suspend, discontinue, replace, or restrict parts of the Quorentra website or services at any time.

We do not guarantee uninterrupted or error-free availability.

Maintenance, technical problems, security incidents, infrastructure failures, or circumstances outside our reasonable control may temporarily affect availability.

19. Beta and Development Features

Some Quorentra functionality may be experimental, developmental, beta, preview, or otherwise incomplete.

Such functionality may:

Change without notice
Contain defects
Produce unexpected results
Have incomplete documentation
Be incompatible with future versions
Be unsuitable for production use

You should independently evaluate experimental functionality before relying on it.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Quorentra website, software-related resources, documentation, examples, and services are provided on an “as is” and “as available” basis.

Except where expressly required by law or separately agreed in writing, no warranties are made regarding:

Accuracy
Completeness
Reliability
Availability
Security
Fitness for a particular purpose
Compatibility
Performance
Error-free operation
Results obtained through AI functionality

Open-source software may additionally be subject to warranty disclaimers contained in its applicable license.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Quorentra and its contributors will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of or inability to use the website, documentation, software resources, or related services.

This may include, where legally permitted, losses involving:

Data
Revenue
Profits
Business opportunities
Business interruption
Reputation
Systems
Customer information

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

22. Data and Backups

You are responsible for maintaining appropriate backups of information processed through independently operated Quorentra installations.

You should not rely on Quorentra software itself as your sole backup or disaster-recovery mechanism.

Production deployments should implement documented backup, restoration, retention, and disaster-recovery procedures.

23. Privacy

Use of the Quorentra website is also subject to the Quorentra Privacy Policy.

Organizations operating their own Quorentra installations are responsible for establishing appropriate privacy notices and complying with applicable privacy and data-protection laws.

24. GDPR and Data Protection

Organizations using Quorentra to process personal information are responsible for determining their obligations under the General Data Protection Regulation (GDPR), UK GDPR, and other applicable privacy laws.

Depending on the circumstances, an organization operating Quorentra may act as a data controller.

Third-party infrastructure, AI, hosting, email, or integration providers may act as processors or independent controllers depending on the applicable arrangement.

Operators are responsible for establishing appropriate contractual and technical safeguards.

25. Changes to Quorentra

Quorentra is an evolving software project.

Architecture, functionality, APIs, database schemas, AI capabilities, integrations, dependencies, documentation, and technical requirements may change over time.

Information contained in older articles or documentation may therefore differ from the current implementation.

26. Changes to These Terms

We may update these Terms periodically to reflect changes in the project, website, services, technology, business model, or applicable legal requirements.

The date at the beginning of these Terms indicates the most recent revision.

Your continued use of the website following an updated version constitutes acceptance where permitted by applicable law.

Where additional consent or notice is legally required, it will be handled accordingly.

27. Governing Law

Unless mandatory consumer or other applicable laws require otherwise, these Terms will be governed by the laws applicable to the operator of the Quorentra website, without regard to conflict-of-law principles.

Nothing in these Terms removes rights that cannot legally be waived under applicable law.

28. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

29. Entire Agreement

These Terms, together with the Privacy Policy and any other terms or licenses expressly applicable to particular Quorentra services or software, constitute the applicable agreement concerning your use of those resources.

30. Contact

If you have questions about these Terms and Conditions, please contact us using the contact information provided on the Quorentra website.

Questions concerning independently operated or self-hosted Quorentra installations should normally be directed to the organization responsible for that installation.

Quorentra CRM

Open-source, AI-powered Customer Relationship Management.